更新于 12月9日

Customer Service Specialist/Supervisor

7千-1.2萬
  • 深圳福田區(qū)
  • 1-3年
  • 大專
  • 全職
  • 招2人

職位描述

英語
Job Description
1. Responsible for customer experience and operations stability, provide daily operating solutions and handling enquiries on full supply chain services.
2. Communicate with internal operations and external partners, follow up and provide feedback on shipment progress/ abnormalities in a timely manner.
3. Follow up on operations/ system issues until is resolved.
4. Regularly provide report and/ or data analysis, collaborate with internal departments to solve customer problems.

Requirement
1. Associate degree or above, 1-3 years of experience, good English speaking and writing skills.
2. Proficient in using Microsoft office.
3. Outgoing, quick-wittedness, strong learning and adaptability.
4. Responsible, good communication skills and able to work under pressure.

工作地點(diǎn)

聯(lián)合金融大廈A座

職位發(fā)布者

廖先生/人力資源經(jīng)理

立即溝通
公司Logo嘉里電商供應(yīng)鏈方案(深圳)有限公司
嘉里電商供應(yīng)鏈(Kerry-eCommerce簡稱KEC)隸屬于嘉里物流旗下專業(yè)的跨境物流服務(wù)商,為滿足跨境電商企業(yè)多樣化需求,順應(yīng)物流時(shí)代發(fā)展趨勢,擁有頭程、倉儲(chǔ)、尾程派送等多種物流產(chǎn)品和服務(wù)。核心產(chǎn)品包括:泰國、馬來西亞、越南、新加坡、菲律賓、印度尼西亞等東盟各國專線服務(wù)、海外倉服務(wù)、國際快遞服務(wù)、及嘉里自營全球小包服務(wù)。能夠滿足客戶多層次需求,減少溝通成本,為客戶提供一站式定制個(gè)性化服務(wù)方案。嘉里電商供應(yīng)鏈?zhǔn)冀K秉承合作、共贏、創(chuàng)新的精神,專注滿足跨境賣家物流需求,連接國內(nèi)外物流大數(shù)據(jù),致力打造全球跨境物流生態(tài)交易平臺(tái),力求為跨境電商企業(yè)提供高效、省心的全球物流及智能化倉儲(chǔ)服務(wù),助力跨境行業(yè)持續(xù)發(fā)展。
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