更新于 2月20日

訂單專員(CSR)

7000-8000元·13薪
  • 上海浦東新區(qū)
  • 3-5年
  • 本科
  • 全職
  • 招1人

職位描述

SAP訂單
【Key Responsibilities】
? Check booking document aligned to booking policy.
? Apply to create new customer account, and extend new material in SAP
? Create & update sales orders in SAP, while ensure the accuracy of the data input.
? Closely communicate with customer & sales to understand the order status (Lab / DEP / Payment…) and maintain the information in system.
? Coordinate with customers on collecting payment & L/C, and notify finance team
? Send shipping instructions to buyer or warehouse, timely track the shipping date.
? Coordinate with logistics team to expedite shipment. Provide shipping documents to customer and assist them to solve problem.
? Billing upon revenue policy, and support finance to complete internal audit.
? Apply VAT Invoice upon completion of delivery.
? Timely send installation notice to service team.
? Tracking A/R collection ASAP
? Take customer satisfaction as high priority, handle customer requests, inquiries and complaints in a proper and timely manner.
? Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow.

【Competence Qualifications】
A. Motivation:
? Always strives to reach goal with a high level customer oriented mindset
? Strong Learning willingness
? Positive and responsible
? Enjoy team work with good team spirit
? Enjoy dynamic environment able to drive actions
B. Knowledge:
? Customer Service relevant experience
? Office software
? International trading knowledge
? SAP/ERP system knowledge & Operation
? Product knowledge
? Logistic knowledge
C. Capability:
? Oral & Written English
? Excellent Communication skill with Strong collaboration, influencing and convincing capability
? Strong logical thinking
? End to end management
? Ability to work in cross-functional teams
? Project management (e.g. process optimization etc.)
? Risk management capability
? Problem solving skills
? Change management

工作地點

上海市浦東新區(qū)新金橋路27號

入職公司信息

  • 入職公司: 某大型公司
  • 公司地址: 深圳龍崗區(qū)
  • 公司人數(shù): 10000人以上

認(rèn)證資質(zhì)

  • 人力資源服務(wù)許可認(rèn)證

    人力資源服務(wù)許可證是由國家人力資源與社會保障相關(guān)部門頒發(fā),代表人才經(jīng)紀(jì)人所在企業(yè)可以合法開展人力資源相關(guān)業(yè)務(wù)的資質(zhì)證件。展示該標(biāo)簽代表該企業(yè)發(fā)布此職位時已上傳《人力資源服務(wù)許可證》或《人力資源服務(wù)備案證書》并經(jīng)由平臺審驗通過。

職位發(fā)布者

王女士/招聘顧問

今日活躍
立即溝通
公司Logo科銳爾人力資源服務(wù)(蘇州)有限公司公司標(biāo)簽
科銳國際人力資源有限公司成立于1996年,總部位于北京。作為亞洲領(lǐng)先的整體人才解決方案服務(wù)商,科銳國際在中國大陸、香港、印度、新加坡等亞洲地區(qū)擁有超過79家分支機(jī)構(gòu),1,500余名專業(yè)招聘顧問,在超過18個行業(yè)及領(lǐng)域為客戶提供中高端獵頭、招聘流程外包、靈活用工、營銷外包、校園招聘、培訓(xùn)、招聘咨詢等解決方案。截至目前,科銳已與2,000余家跨國集團(tuán)、國內(nèi)上市公司、快速成長性企業(yè)及非盈利組織建立長期合作關(guān)系。其中70%為外資500強(qiáng)企業(yè)。
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