Job Description:
? Provide support and perform troubleshooting for daily processing in SAP BASIS module as well as other ERP(s).
? Deliver user training and provide ongoing support.
? Support the Project Manager by troubleshooting issues and proposing effective solutions.
? Perform installation and monitoring and maintain ERP infrastructure in good condition and provide proactive support to the infrastructure.
? Collaborate with internal stakeholders, vendors, and foreign consultants to resolve incidents.
職位描述:
? 供SAP BASIS模塊及其它ERP系統(tǒng)的日常處理支持與故障排除。
? 提供用戶培訓(xùn)和技術(shù)支持服務(wù)。
? 協(xié)助項目經(jīng)理進(jìn)行問題排查,并提出有效的解決方案。
? 執(zhí)行ERP系統(tǒng)的安裝、監(jiān)控和維護(hù),確保基礎(chǔ)設(shè)施處于良好狀態(tài),并提供主動的運(yùn)維支持。
? 與內(nèi)部團(tuán)隊、供應(yīng)商及海外顧問緊密協(xié)作,共同解決各類技術(shù)事件。
Qualifications:
? Minimum of 5 years of hands-on experience in SAP projects in BASIS module.
? Willing to adopt other ERP for installation, troubleshooting and support.
? Good understanding of systems including Linux and windows server, database administration, network etc.
? Demonstrated ability to take responsibility and efficiently manage tasks to support end-users.
? Excellent communication skills in English and Chinese.
? Willingness to travel overseas for business trips when required.
資格要求:
? 至少5年SAP BASIS模塊相關(guān)項目的經(jīng)驗,具備實(shí)際操作能力。
? 愿意學(xué)習(xí)并支持其它ERP系統(tǒng)的安裝、故障排除和維護(hù)工作。
? 熟悉Linux和Windows服務(wù)器、數(shù)據(jù)庫管理及網(wǎng)絡(luò)等系統(tǒng)架構(gòu)。
? 具備高度的責(zé)任心,能夠高效管理任務(wù)并為終端用戶提供有力支持。
? 中英文溝通能力出色,能進(jìn)行流利的書面和口頭交流。
? 能夠適應(yīng)海外出差需求,以滿足業(yè)務(wù)發(fā)展要求。