2 General Description
? Acquisition of new SME customers and maintain existing customers within the assigned sales area
3 Specific Accountabilities
? Identify high potential SME customers for locally controlled Sea, Air, Land, Rail and Contract Logistics in the assigned sales area
? Schedule sufficient number of appointments with potential clients, meeting above criteria, in line with KPIs and quality standards given by the Sales Manager
? Build relationships based on professional advice with potential SME customers within the assigned sales area
? Acquire locally controlled new SME customers in the assigned sales area in line with the KPIs
? Ensure close FUP (follow-up) of CST (customer) visits from overseas colleagues
? Report sales activities on a regular basis and maintain up-to-date customer profiles via the Schenker CRM system (Cloud) in line with the quality standards given by the Sales Manager and the KPIs
? Identify potential business for Schenker Network partners by generating qualified sales leads and follow up on all sales leads from indoor sales / products / overseas and ensure they are answered and immediate action is taken in line with Sales Leads KPI
? Actively support Network partners in new business acquisition where necessary (e.g. supplier visits)
? Actively participate in sales campaigns rolled out on a Trade Lane or sub regional level
? Actively engage RDM and VMM, as well as sales manager / branch manager, in joint sales calls within the assigned sales area
? Ensure in-cooperation with Customer Service / Operation teams a proper implementation of the new business
? Understand the deep request of assigned existing customers and set up solid trustworthy relationship to maintain gained business while dig out our more potential deeply
4 Skills Required
? Sound knowledge of logistic services (Sea, Air, Land, Rail and contract logistics)
? Sound understanding of sales processes and consultative selling concept
? Knowledge of Chinese Trade and relevant Laws, Regulations, Process and Procedures
? Knowledge of common IT tools (MS Office suite, Customer Service Applications, Tracking +Tracing tools etc.)
? Fluent in written and spoken English and Mandarin
? Strong presentation skills
5 Experience and Qualifications
? Chinese University graduated with Bachelor’s degree or above
? Minimum 2 years’ experience in foreign freight forwarding company
6 Core Competences
? Strong relationship building ability
? Initiative
? Target and Result focus
? Business acumen
? Highly self-motivated
? Winning personality
? Good communication skills, pro-active, fast acting, supportive and forward thinking.
The position will coordinate with company ISO execution.
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