Required
Skillset:

4
to 5 years IT Support experience:

· Strong
Knowledge for regular software & hardware: Such as MS Windows, MS Offices
packages, Linux, Adobe, Antivirus software, Switch, Server, Copier, Laptop,
Monitor...

·
Network knowledge

·
Asset management and record experience

·
End user communication

· Cybersecurity
understanding

Languages:

Chinese
Mandarin & fluent English (Writing & Verbally)

Education
Level:

Bachelor's
Degree

Main
work scope & missions:

·
Supporting global visitor and VIP in Beijing
office in English

· Daily local
user support in 3DS Beijing Office

· Remotely
support 3DS China users once need

· Meeting and
Events support

· ITAM records
process

·
Machine patching for cybersecurity risk
management

Deliverables:

· Provide IT
support to Dassault Systemes members, especially members located in China to
keep Dassault Systemes’ business growing

·
Setup and configuration of local IT
environment. (Laptops, phones, printers)

·
Deployment of end user devices & work
environment

·
Maintain local IT Infrastructure according to
business needs and corporate policy (LAN, Server & Storage, Audiovisual)

· Ensure
incident resolution based on Support SLA Contribute to corporate projects