? Hands on experience in supporting supply chain system rollout and daily operations, such as testing, issue resolving, root causing, access management, user training ? Solid communication skills with user groups and developers on daily basis ? Strong analytical and problem-solving skills for system issue troubleshooting ? Logical thinking, focused on details, proven history of identifying root causes to issues with short turnaround time ? Multi-tasking, working under pressure with given deadlines to deliver results ? Advanced documentation skills to create product related documents such as user stories, training materials, bug reports. ? Advanced English communication skills in written format